Alchemy Farms – Wholesale Supply Policy

Effective Date: October 19, 2025 This policy is a living document and may be updated at any time. Customers will be notified of major changes.

Eligibility and Account Registration

Wholesale accounts are available only to verified businesses such as restaurants, hotels, and caterers. Applicants must provide valid proof of business registration and a Tax Account Number (TIN/VAT). These details help us confirm that each customer is operating as a legitimate business. To apply for a wholesale account, please complete our online application form. Applicants should be prepared to submit the following:
  • Business registration or incorporation certificate
  • Tax Account Number (TIN/VAT) letter or certificate
  • Business license or trade permit (if applicable)
  • Contact information (business address, authorized representative, email, and phone number)

Orders and Minimum Quantities

  • Minimum Order: 50 lbs of produce per order.
  • Weekly Minimum: 120 lbs total per week (can be split across multiple orders).
  • Order Placement: Orders must be submitted through our online portal. Smaller orders may be combined with future deliveries.
  • Availability: Product availability depends on harvest schedules and seasonal changes. All orders and delivery dates are confirmed after receipt.

Pricing and Discounts

  • Custom Pricing: Special quotes are available for large or unique orders.
  • Volume Discounts: Regular or bulk purchases may qualify for special rates.
  • Price Changes: Prices may adjust seasonally. We will provide at least one week’s notice of any change.
  • Taxes: All prices exclude applicable taxes and delivery fees.
  • VAT Note: Alchemy Farms currently does not charge VAT but intends to become VAT-registered as operations grow.

Payment Terms

  • Payment Due: Payment is due upon delivery unless otherwise approved. We accept cash, check, or electronic transfer.
  • Credit Terms: 30-day credit (Net 30) may be available with prior approval and a signed payment agreement outlining limits and due dates.
  • Late Payments: Overdue invoices may attract a late fee or finance charge.
  • Debt Recovery: Alchemy Farms reserves the right to recover outstanding balances and any reasonable expenses related to collection.

Delivery and Responsibility

  • Schedule: Deliveries occur according to the agreed schedule. Customers will be notified after order confirmation.
  • Responsibility: Once goods are delivered and accepted, they become the responsibility of the buyer.
  • Storage: Buyers must ensure proper refrigeration or storage immediately upon delivery. Alchemy Farms is not responsible for spoilage or damage after handover.

Inspection, Acceptance, and Returns

  • Inspection: Buyers should check all produce at the time of delivery and report any concerns within 24–48 hours.
  • Acceptance: If no concerns are raised within the inspection period, the goods are considered accepted.
  • Quality Guarantee: We guarantee that our produce is fresh and matches the order. If an issue arises, we will provide a suitable solution such as a replacement or credit.
  • Returns: Due to the perishable nature of produce, returns are not generally accepted unless pre-approved by Alchemy Farms.

Fair Practices and Communication

We value open, honest, and respectful relationships with our wholesale partners. Our terms are written in clear, straightforward language to ensure fairness to both parties. Any concerns or disputes will be handled directly and professionally, with the goal of achieving a fair resolution.

By registering for a wholesale account or placing an order, you agree to the terms above. Alchemy Farms is committed to fairness, reliability, and consistent quality in every partnership.